FAQs

Here are a few questions and worries you may have...

 

Q: What about the paperwork transfer?

A: Dont worry we will handle the transfer of all paperwork for you to ensure by the time you take delivery of your car you are totally road legal.

 

Q: What about insurance cover?

A: If you like we can help arrange a policy in English for you.

 

Q: Can you hold the car for me until we return to Spain? 

A: Yes we will hold the car either on a deposit of full payment depending on time scale

 

Q: How do I pay for my car once I have made my choice?

A: You can send a deposit by bank transfer of 10% of the total price and pay the rest on collection.  Or if you wish to have the car delivered you would need to pay for balance in full for the car and insurance ( or send a certificate of your own cover) by bank transfer to our company account of which receipt of funds is emailed on receipt.

 

Q: How do I know the car is debt and finance free?

A: All our vehicles are supplied with the guarantee that there is no debt finance speeding or parking fines of any kind outstanding.

 

Q: Can you deliver the car to the airport ready for when we arrive in Spain?

A: Yes subject to arrival airport and time. We can deliver to any southern spanish airport depending on distance we will give you a quote for this. ( we only cover a minimal charge possible for this service )

 

Q: We are not arriving in Spain for a while, would you be able to store the car if we buy before we arrive?

A: Yes, the first month of storage is free of charge.

 

Q: Do you offer a warranty with the cars?

A: Yes we offer a range of warranties we will give details of warranties with individual cars.

 

Q: What paperwork do you need from me to transfer the car into my name?

A:            a) NIE or Residencia card copy     b)  Empadron copy    c) photo copy of your passort

 

a: We will need a copy of your NIE or Residencia card (if you have one)  to get the initial legal document to get you road legal, this is called a Justificante which is valid for 60 days whilst an administrator handles the original paperwork to be changed into your name.   

b: As soon as possible to complete the transfer which can take up to 60 days (standard in spain) we will need a copy of your Empadron ( this is your electral role register and is the easiest and quickest paper to get from your town hall ) You could ask your lawyer to get a copy of this for you or simply call in with a copy of your deeds for your house or a copy of a rental contract and your NIE or residencia. They usually print it off there and then for you or if they are busy they may ask you to return later or the next day.

 If you have translation problems you can ring us whilst there and we will explain to them what you need.